Return, Refund, and Cancellation Policy

At Emerla, we are committed to ensuring a hassle-free shopping experience for our customers. Please review our policies below for returns, refunds, and cancellations:

Returns

• Returns are accepted within 7 days of delivery.
• To be eligible for a return, the product must be unused, in its original packaging, and accompanied by proof of purchase.
• Returned products will be reviewed by our Quality Assurance (QA) team to ensure compliance with our return policy.

Refunds

• Refunds will be initiated within 2-3 working days after the returned product is received and approved by our QA team.
• The refunded amount will be credited to the same payment method used at checkout.
• Please note that the shipping fee will be deducted from the refunded amount.

Cancellations

• Orders can be canceled anytime before dispatch.
• To cancel an order, please contact our customer support team with your order details.

Contact Us

For assistance with returns, refunds, or cancellations, feel free to reach out to us:

• Email: care@emerla.com
• Phone: +91 9044 33 9955

Thank you for choosing Emerla. We’re here to make your shopping experience enjoyable and worry-free!